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Highly productive
People enjoy working together and spending time with their co-workers
Changes can be made with full cooperation of employees
Employees enjoy responsibility and seek more responsibility
Employees and managers are willing to help where ever needed
Staff have pride in what they are accomplishing
Work quality is consistently very high
Accidents, injuries, harassment claims and workers' compensation claims are very low
Problems and issues are discussed openly between employees and managers
People are not afraid to express their opinions
People are not afraid of disagreements because they realize diversity is healthy. They feel more productive when issues are resolved and processes improved.
When something doesn't work, the focus is on identifying issues not on blaming people — Tough on issues, soft on people
When someone makes a mistake, they are coached to help them understand and improve
Employees feel empowered to do their job and to suggest changes for improvement
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Hard to get things done
People are not friendly with their co-workers and may gossip about them
Employees resist change or undermine efforts to make changes
Employees refuse to take on additional responsibility, directly or indirectly
Employees and/or managers stick to "it's not my job" or "that's the supervisor's responsibility"
Staff are uninterested and negative towards their goals
Work quality is mixed or unpredictable
Accidents, injuries, harassment claims and workers' compensation claims are high
Problems and issues are not discussed openly, even though everyone knows about them
People are afraid to tell the truth because they are ignored, reprimanded or viewed as trouble-makers
People are uncomfortable with disagreements and will try to stop open discussions of differences of opinion
When something doesn't work, the focus is on blaming people — Tough on people, soft on issues
When someone makes a mistake, they are criticized and punished
Employees feel they do not have the power to change the way things are
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