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 Victim Services- FAQ

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1. When should I contact Victim Services?
2. Does Victim Services provide long-term counselling?
3. Is financial compensation available to victims through Victim Services?
4. Do I have to speak to the police in order to receive assistance from Victim Services?
5. If I don’t live in a community with a Victim Services Office, can I still receive assistance?
1. When should I contact Victim Services?
You can call the nearest Victim Services office anytime after a crime has taken place. It is usually best to contact Victim Services as early as possible. You may contact Victim Services yourself or you may be referred by another professional. It is not necessary that charges be laid by the police.
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2. Does Victim Services provide long-term counselling?
No. Victim Services provides only short-term  supportive counselling. Victim Services has implemented a Professional Services Program to meet the needs of clients who have been assessed by Regional staff as requiring long-term counselling intervention. Eligible clients are referred to therapists who have met the Professional Services' qualifications.
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3. Is financial compensation available to victims through Victim Services?

Victim Services does not provide financial compensation to victims. The Criminal Injuries Compensation Program was terminated in 1993.
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4. Do I have to speak to the police in order to receive assistance from Victim Services?

No. If you are 16 years of age or older and a victim of a criminal offence, regardless if a report was made to the police, you can receive assistance.
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5. If I don’t live in a community with a Victim Services Office, can I still receive assistance?

Yes. The Victim Services Assistant Program provides contracted services to victims who reside in direct service areas of the ten (10) Regional Offices. Services are delivered by trained para-professionals. The Regional Coordinator in your area will arrange for services through a Victim Services Assistant.
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