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Receiving and Processing Access Requests under the ATIPPA

Here, you learn how a person can apply for access to records under The Access to Information and Protection of Privacy Act and that the law requires that government respond to access requests within a certain timeframe. You are also introduced to the role of the ATIPP Coordinator.

Submitting a request

An Access to Information Request Form PDF is prescribed in The Access to Information and Protection of Privacy Act.

These forms are available to the public in government offices and public buildings. Forms are also available on the Internet on the Office of the ATIPP Coordinator website.

An individual can complete a form, outlining what government records he or she wants, and then submit the request to the government institution which has the desired records.

This begins a formal ATIPP access request.

Responding to a Request

Once a public body receives an access request, it has 30 days in which to respond. The clock starts ticking the day the request arrives in the department, so if you receive a request, do not delay in forwarding it to the ATIPP Coordinator.

The ATIPP Coordinator will:

  • Work with the applicant, as needed, to clarify the request.
  • Prepare a fee estimate if necessary.
  • Ensure all relevant records are located. This will often mean calling on others in the government institution for help.
  • Review the records to see if any exceptions are applicable.
  • Ensure a response is provided within the time limit.
Key Point

Contact your ATIPP Coordinator

Sometimes individuals will submit an access request without using the prescribed form. If you receive a written request that cites The Access to Information and Protection of Privacy Act (for example, in the body of a letter), please contact your ATIPP Coordinator immediately for instructions on what to do next.

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