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Collecting Personal Information

This topic reviews the rules we in government must follow when collecting personal information and personal health information.

To provide services in government we often need to collect personal information about individuals. Sometimes we collect that information directly from individuals (e.g. the person completes an application) and sometimes we collect it indirectly from someone else (e.g. from another government department to provide an intersectoral service).

The Access to Information and Protection of Privacy Act provides rules to follow before we collect personal information. Remember the following:

Collect only for an allowable purpose

Limit collection of personal information to legitimate purposes. Check the Act for the rules to follow.

Document the purpose for collection

The purpose for collection should be documented. This documentation can help ensure appropriate collection and can be shared with individuals to explain why their personal information is collected and how it will be used and disclosed.

Inform the individual of the reasons for collection

  • When collecting directly from an individual, government must inform the individual of the purpose for collection.
  • Government can also take steps to inform individuals indirectly, for example, through the use of information posted on a website.

Authority must exist to collect personal information

Government cannot collect personal information unless proper authority exists. The Access to Information and Protection of Privacy Act or program specific statutes may provide that authority.

 

 
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