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Filing a Complaint

If you feel you have been unjustly treated by a lawyer, the police or the judiciary, the following links outline the process of filing a complaint.

Against the RNC

The Royal Newfoundland Constabulary Public Complaints Commission was established by legislation in May 1993 and operates pursuant to Part III of the Royal Newfoundland Constabulary Act, 1992. Its purpose is to provide members of the public with an independent forum for their complaints against Royal Newfoundland Constabulary officers.

The Royal Newfoundland Constabulary Public Complaints Commission functions independently of both the Department of Justice and Public Safety and of the Royal Newfoundland Constabulary, reporting directly to the people of Newfoundland and Labrador through the Speaker of the House of Assembly. The role of the Commissioner, under powers conferred through the Royal Newfoundland Constabulary Act, 1992, is to receive and maintain a registry of complaints made by members of the public against police officers, and to ensure that they are dealt with in accordance with the provisions of Part III of the Act which provides a framework for investigating, hearing and deciding complaints and handling appeals. Additionally, it is open to the Commissioner to make recommendations to appropriate authorities respecting matters of public interest related to police services.

RNC Public Complaints Commission

689 Topsail Road
Box 8700
St. John’s, NL A1B 4J6

Tel: (709) 729-0950
Fax: (709) 729-1302
Email: RNCComplaintsCommission@gov.nl.ca

For more information please visit Royal Newfoundland Constabulary Public Complaints Commission. opens new window

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Against the RCMP

The Commission for Public Complaints Against the RCMP (CPC) opens new window is an independent agency created by Parliament to ensure that public complaints made about the conduct of RCMP members are examined fairly and impartially.

The CPC is not part of the RCMP.

CPC reports make findings and recommendations aimed at correcting and preventing recurring policing problems.

The CPC's goal is to promote excellence in policing through accountability.

Mandate

  • To receive complaints from the public about the conduct of RCMP members;
  • To conduct reviews when complainants are not satisfied with the RCMP's handling of their complaints;
  • To hold hearings and carry out investigations;
  • To report findings and make recommendations.

Instructions on how to file a complaint against the Royal Canadian Mounted Police.opens new window

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Against a Judge

Please see the Frequently Asked Questions section for information on filing a judicial complaint.

How to file a complaint from the Provincial Courts website. opens new window

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Against a Lawyer

The Law Society of Newfoundland and Labrador is responsible for the governance of the legal profession. Through the discipline process the Law Society investigates the professional conduct of its members. Conduct is reviewed in accordance with standards of ethical practice prescribed by the Law Society Act, 1999 (the Act), the Law Society Rules and the Code of Professional Conduct. The Law Society does not provide legal representation or advice to the public. The discipline process does not provide a mechanism to revise or reduce a lawyer’s statement of account nor change the decision of a Court or tribunal.

How to file a complaint from the Law Society website. opens new window

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Victim Bill of Rights Complaints Process

As a victim of crime in the criminal justice system, you have the right to make a complaint if you believe that your rights have not been respected.

Complaints against Provincial public bodies under the Victim Bill of Rights will be the responsibility of the Department/Agency that dealt with the victim. To find contact information, please click here.

If a victim is not satisfied with the response received, he/she may make a complaint to the Office of the Citizens' Representative (click here) or respective police complaints commission (click here).

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